Common Problems with the Airbnb App

The Airbnb app is a convenient and quick way to find accommodation when visiting a new place for more than a week.

Common Problems with the Airbnb App and How to Solve Them

Still, it is not immune to crashes, freezes, and other shortcomings.

Regular users find that sometimes the Airbnb app does not work, even when it has a fantastic interface.

Other issues with the Airbnb app include login errors, delayed notifications, and payments not going through.

This post will list some common issues with the Airbnb app and provide troubleshooting tips to fix the errors.

Why Is My Airbnb App Not Working?

The Airbnb app may suddenly stop working, not load, or start and appear white on the screen.

The app will not load if there is a problem with the Airbnb website. It could be due to insufficient memory or outdated software.

Compromised cache files that have not been deleted for a long time also cause data crashes.

Confirm If It’s an Airbnb Website Issue

Check online to see if the Airbnb website is down. If the servers are down, there is little you can do. Wait until they are available again and restart the app.

Update Device Software and Reinstall the Airbnb App

Also, check if your phone’s software is up to date, and update it if it’s outdated.

To do this, select the settings icon. Click “General” and then “Software update” The process is the same for iOS and Android phones.

Click “Download and install changes” for Android devices or set the phone to download updates automatically over Wi-Fi. This way, the phone’s software will always be up to date.

Another troubleshooting tip is to delete and install the latest version of the Airbnb app if the problems persist.

Freeing up Space in Your Phone

Insufficient memory could be why the app does not load or does not work as it should. Short-term system errors also affect the functioning of the Airbnb app.

Restart the app to fix system errors.

If the app fails to load, restart your device and try again.

If the app fails to start again, create more space on your phone by deleting large files like videos and photos. Also, clear the cache and try again.

Calendar Issues on the Airbnb App

Calendar issues in the app result in rejected booking requests, data crashes, or incorrect data from an outdated calendar.

These issues are common, especially when the host’s calendar needs to be synced. If a host has blocked some dates, you won’t be able to make bookings on those days.

Sometimes you don’t notice when the calendar is booked for the whole year because the app only shows the month and date. When you check out, you see only the month and day, not the year.

Troubleshooting Tips for Calendar Issues

If Airbnb Calendar isn’t working, it could be a temporary system glitch or a recent software update.

Check if the app needs to be updated because an outdated Airbnb app has an outdated calendar. Restart your device and update the Airbnb app.

Another troubleshooting tip is to delete the app and reinstall it.

If none works, log in to your profile with a PC to make a reservation for an upcoming trip.

Why I’m I Not Able to Book on the Airbnb App?

Common Problems with the Airbnb App and How to Solve Them

There are many reasons why you get an error message every time you try to book in the Airbnb app.

You may also get an error message halfway through the booking process when the app freezes and you’re stuck.

The most likely issues with these two problems are an outdated calendar, blocked data, or your card.

Troubleshooting Tips for Denied Bookings

Make sure your application is up to date and check if there was a recent system update before restarting the application.

A quick fix is sending a message to the host to check if the rental is available on the requested dates.

Sometimes hosts forget to sync their calendars, and it’s blocked out if the place is already occupied.

Also, hosts may turn off the availability of the home before check-in to clean up and replenish supplies.

Another reason could be payment details. Ensure your address and name on the credit card match the personal information on Airbnb. Also, check the expiration date of the card you’re using.

If the Airbnb website isn’t working, you won’t be able to make payments through the app either. Wait a few minutes before trying again.

Filters Do Not Narrow Down to Narrow Roads and Locations

Finding a specific rental with which you are familiar can be difficult. Narrowing down to particular locations and rentals is cumbersome in the app.

Far-flung locations may appear nearby, and the app may freeze occasionally.

Other search issues include not being able to save filters or turn off the 2022 updated categorization of rentals.

Finding something you have already seen but forgot to save takes time. It’s frustrating having to reset filters when searching for a set of rental characteristics. The app should be intuitive.

Also, you cannot zoom in or change the orientation of photos during the search process. The Airbnb app also has difficulty searching for specific accommodation some distance from the selected location.

Common Problems with the Airbnb App and How to Solve Them

How to Solve the Search Issues

On the locations page, do a basic search with the destination, desired dates, number of occupants, and pets.

Narrow the search to the type of rental, price, etc. Then click on ”more filters” and unique features like a pool and search.

Take screenshots of favorite rentals or copy the URL to paste and book them later easily.

What to Do When the Airbnb App Keeps Crashing

Airbnb app crashing is a common problem. It may be due to a memory problem, system failure, corrupted cache, or an outdated app.

To solve the memory issues, clear the cache and data on the app. You can also reboot your phone and try using the app again. The other option is to start the app again.

If all the above don’t work, delete the app and install it again.

Messages or Notifications Take Time to Show Up on the App

Hosts often complain of delayed messages and system update notifications on the app.

Messages should automatically pop up in the app. They could be showing on email but not on the app.

Delayed messages can cost your business when a client fails to get booking feedback.

Common reasons for the problem are:

  • Notification settings
  • An outdated Airbnb app,
  • Corrupted cache and data, or
  • A short-lived system failure.

To resolve the Airbnb app issue, click on your profile in the app, select settings, and enable notifications.

Delete cache and app data and restart your device.


Occasionally, you may experience problems logging into the Airbnb app. You may also experience app crashes, payment issues, the Airbnb app freezing, or delayed messages and notifications.

These problems may inconvenience guests and hosts when they need to communicate. However, you can fix most of these issues yourself with the abovementioned solutions.

Call the Airbnb contact number +1 (855) 635-7754 to speak with a customer service representative if everything if you need further help.