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Many people are getting on board with Airbnb and offering their properties as unique places to stay.
It’s a fantastic opportunity for those with a summer house that they could set up as an Airbnb when they are not visiting themselves. In doing so, they can earn income.
It’s easy to start, and you can own more than one with success. Unfortunately, some hosts have a problem dealing with Airbnb guests who don’t want to leave.
Here we talk about what happens when an Airbnb guest don’t want to leave and what you can do about it.
Airbnb Guest Don’t Want to Leave – What Should I Do?
Good question! If you have one of those Airbnb guests who don’t want to leave, there are a few things you need to do first.
First, you need to contact the clients on a recorded Airbnb channel stating that the time they have paid for is now up. Explain they are not legally allowed to remain on the property.
Next, you need to contact Airbnb customer support and talk to them about the Airbnb guest don’t want to leave situation. If they still refuse to go, you can have a police officer speak to them.
In most cases, the police cannot get involved without a court order.
The hosts of Airbnb should protect their properties from people who attempt to enter them unlawfully.
Therefore, it is essential to become familiar with local and state laws. In addition, it will help you prepare for times when you are stuck with an Airbnb guest don’t want to leave.
Those who have booked a stay for 30 days or more can gain Airbnb tenants’ rights in some areas.
It varies from jurisdiction to jurisdiction. Tenancy laws may protect temporary guests. Home and apartment owners cannot remove tenants without undergoing court-ordered eviction.
The renter can squat in the property with rights such as going about their business in the home. You cannot physically touch them or their belongings and can be charged with abuse if you yell or curse them.
You can’t do anything about it until it has been through the court system properly. It’s difficult if you have visitors booked to stay or if they are on the property where you live.
To Ask a Guest to Leave, What Procedure Should I Follow?
When dealing with an Airbnb guest don’t want to leave situation, always give them the benefit of the doubt. Don’t always assume because they are still there, they are refusing to check out.
If they have not stated they are refusing to check out, it might just be a problem they have with checking out. In a lot of cases, it can be down to poor timekeeping or emergencies that have arisen.
If you have communicated with the client about your checkout process, send them a reminder the day before check-out.
- Make sure a reminder has been sent that includes the agreed checkout time, and ensure you have proof of this. Then, be sure to post it to the Airbnb platform. Always keep a copy of your messages, especially for court, so keeping communication on the Airbnb platform is advised.
- If they are still on the property, give them a friendly call to remind them it’s time to leave. State the cleaning service is due to start cleaning the room for the next booked guest.
- If you are still not getting anywhere with the Airbnb guest, don’t want to leave the situation, don’t get angry. You don’t want to risk a bad review because your tenants are difficult. We have all lost our hotel keys, slept in after check out, etc. So consider this situation first.
- Ensure the client knows penalties apply for those who check out late. There will be extra cleaning costs and a few for delaying the next booking. If there is a problem, remind the client to talk with you about it. Let them know that you can help them to have a smooth checkout.
- If the Airbnb guest don’t want to leave, the situation still needs to be resolved; give them notice. Explain that you will contact the Airbnbs support team if they fail to respond within the hour.
- The customer support team can help sort out Airbnb guest don’t want to leave problems. They will advise you on the steps to take when an Airbnb guest doesn’t want to leave crisis.
Airbnb Guest Don’t Want to Leave Court Process
Squatters on Airbnb are rare, yet they do occur. How do you deal with them? Upon their refusal to leave, contact them privately and record their conversations with Airbnb.
Inform them that they cannot stay on your property.
Formally asking them to leave is necessary. The process to evict requires all parties to attend a hearing where you file for a warrant of possession.
It gives the police power to go inside the property to remove the tenant and belongings.
The owner can then possess the property. Unfortunately, this process can take up to 3 years, giving the tenant rights to stay in the property until formally evicted.
Airbnb Guest Don’t Want to Leave – How Can I Prevent This Situation?
Have a Contract in Place for Tenants to Sign
Taking care of potential ‘overstays’ also involves ensuring your guests know your terms and conditions.
For example, guests interested in staying on Airbnb can sign an agreement describing the rules and procedures.
Specify the Airbnbs Expectations to Avoid Airbnb Guest Don’t Want to Leave
You should include this information in your listing, guest books, and the message you send at check-in. Your potential guests should also confirm the terms and conditions in writing before their stay.
Take On Your Responsibilities
It is your responsibility to your guests to sign the rental agreement when they arrive or exchange keys.
The best way to accomplish this is by emailing or meeting in person. State your guests must sign the agreement before they can stay.
A signed copy of the contract should be kept by both you and your guest.
Screen Every Guest
Guests who book your Airbnb property need to be circumspect.
Similarly, to how you wouldn’t welcome a stranger in your home, hosts must take steps to eliminate potential hazards during the booking process.
Aim for Those with a Verification Badge
If guests want to stay with you, they should have an Airbnb verification badge and have completed their Airbnb profiles. It is Airbnb’s policy to support hosts requiring Airbnb verification.
Conclusion
When an Airbnb guest doesn’t want to leave troublemakers, there are ways to deal with it. You can also prevent it. Being informed is important as knowing what to look out for to avoid it in the future.
Stays of longer duration should be avoided and ensure guests won’t be your worst nightmare by doing your due diligence.
Ensure your experience on Airbnb is lucrative and pleasant by keeping all of your dealings on the Airbnb platform.
Then, hopefully, you won’t be asking the dreaded question of Airbnb guests don’t want to leave – what can I do? Good Luck!
