Airbnb has become a popular platform for booking accommodations. It also offers travelers a wide range of options from modest apartments to luxurious villas.
The Instant Booking feature was introduced to simplify the booking process. It also allows guests to secure a reservation without host approval, thus saving valuable time.
However, circumstances can change, and you might find yourself needing to cancel an Instant Booking.
We’ll learn about the cancellation policy, steps to cancel, potential consequences, and how to avoid cancellations.
Understanding Airbnb’s Cancellation Policy
Before delving into the process of canceling an Instant Booking, it is important to understand Airbnb’s cancellation policy.
Each listing on Airbnb has its own cancellation terms. The cancellation terms fall into different categories: Flexible, Moderate, Strict, and Super Strict.
The policy you encounter will depend on the host’s preferences.
Flexible
This policy is the most lenient of them all. It allows guests to receive a full refund if they cancel their reservation at least 24 hours before the scheduled check-in time. The host can still receive the service fee.
Moderate
The moderate policy provides guests with a full refund if they cancel at least five days before check-in.
However, if the cancellation occurs within five days of the check-in date, guests will receive a 50% refund. The host keeps the other 50% and the service fee.
Strict
Under the strict policy, guests can receive a 50% refund if they cancel at least seven days before check-in.
However, if the cancellation is made less than seven days in advance, no refund is provided to the guest. The host keeps the entire amount and service fee.
Super Strict
This policy typically applies to long-term stays and special circumstances. It offers varying refund percentages based on the number of days before check-in.
It is often used for reservations where significant commitments are involved.
Before you confirm an Instant Booking, check the specific cancellation policy of the listing.
Knowing the policy beforehand will help you make an informed decision and avoid disappointment if you need to cancel.
Steps to Cancelling an Instant Booking
If you find yourself in a situation where canceling an Instant Booking on Airbnb is unavoidable, Follow the steps below:
Log in to Your Airbnb Account
Access your Airbnb account on the website or the mobile app. Ensure that you log in with the same credentials used for making the reservation.
Go to “Trips”
Once you’re logged in, navigate to the “Trips” section. Here, you’ll find a list of all your upcoming reservations, including the one you wish to cancel.
Select the Reservation to Cancel
Locate the reservation you want to cancel and click on it to view its details. You’ll find essential information such as the booking dates, property details, and the cancellation policy.
Click “Cancel Reservation”
On the reservation details page, look for the “Cancel Reservation” button and click on it.
Confirm the Cancellation
After clicking “Cancel Reservation,” Airbnb will ask you to confirm your decision.
Review the details of the cancellation, including the refund amount (if applicable). Double-check the dates and property information.
Select the Reason for Cancellation
Airbnb may prompt you to select the reason for canceling the reservation from a list of provided options.
This step is essential as it helps Airbnb and the host understand the circumstances better.
Complete the Cancellation
Once you’ve selected the reason for cancellation, complete the cancellation process. You will normally receive a confirmation email after successfully canceling the reservation.
Potential Consequences of Canceling an Instant Booking
Canceling an Instant Booking on Airbnb may come with certain consequences.
The severity of these consequences can vary based on certain factors like the timing and frequency of cancellations. Here are the potential implications:
Cancellation Fees
The extent to which you can receive a refund depends on the host’s cancellation policy. If the booking falls under a strict policy, you may not be eligible for a full refund.
Instead, the host retains the entire payment for the reservation.
Review Impact
In the world of Airbnb, reviews play a crucial role in building trust between hosts and guests. Frequent cancellations can negatively impact your review score.
If you cancel a reservation close to the check-in date, Airbnb marks the reservation as “canceled” on your profile. This marks you as unreliable to potential hosts in the future.
Host’s Reaction
Hosts put effort into preparing their accommodations and often rely on the income generated through Airbnb to maintain their spaces.
Frequent cancellations can lead to frustrated hosts who may be hesitant to accept future bookings from guests with several cancellation histories.
Loss of Airbnb Benefits
Airbnb provides certain benefits and perks to loyal and responsible guests.
These benefits include priority booking for popular properties, special discounts, and more personalized experiences.
However, if you have a history of cancellations, you may not have access to these benefits.
It is important to consider these potential consequences before canceling an Instant Booking.
Whenever possible, try to avoid cancellations, as they can disrupt both your travel plans and the host’s hosting arrangements.
Tips for Avoiding Cancellations
While cancellations may be unavoidable in some circumstances, it is best to reduce the likelihood of canceling an Instant Booking. Here are some practical tips:
Double-Check Dates and Plans
Before confirming your reservation, take time to verify your travel dates and plans. Make sure your schedule is solid and that you won’t have any last-minute changes.
Read Listing Details Thoroughly
Read the listing description, amenities, and house rules carefully to ensure the accommodation meets your expectations and requirements.
Contact the Host for Clarifications
If you have any questions or concerns about the property, don’t hesitate to reach out to the host.
Discussing with the host before booking can help clarify any doubts and avoid potential misunderstandings.
Use the Wish List Feature
If you’re torn between multiple properties or unsure about your final decision, save the listings to your Airbnb Wish List. This feature allows you to compare options and make a more informed choice.
Book Well in Advance
Last-minute bookings can increase the risk of cancellations. Book well ahead of your travel dates.
This allows you more time to plan your trip thoroughly and reduces the chances of sudden changes.
Consider Trip Insurance
Depending on your circumstances and the nature of your trip, travel insurance can offer coverage for trip cancellations.
Wrap Up
Life is unpredictable, and sometimes cancellations become unavoidable.
Remember to familiarize yourself with Airbnb’s cancellation policy, follow the steps to cancel, and be aware of the potential consequences.
These suggestions can help you navigate the process with confidence.
It is important to be informed about the cancellation process; it is equally important to minimize cancellations whenever possible.
Make sure you plan your trips carefully, communicate effectively with hosts, and adhere to the cancellation policy.
Doing this will you have a smooth and enjoyable experience for yourself and your hosts.
